WHOLESALE TERMS & CONDITIONS
The seller is: Sarl CHORANGE A simplified joint stock company with a capital of 7622.45 euros, Registered office is situated at 26 rue Hoche 06400 Cannes- FRANCE Registered at the Grasse Trade and Companies Register under n°384 096 756. VAT n°: FR23384096756. E-mail: info@chorange.com Tel : + 33 4 27 21 33 37
These General Terms and Conditions of Sale (hereafter the “General Terms and Conditions of Sale”) exclusively govern sales made on the « www.chorange.com website (hereafter the “Site”) for products offered by Chorange sarl to general consumers (hereafter the “Clients”) and stipulate the conditions for ordering, payment, delivery and the management of returns, if any, of the products ordered by the Clients.
The General Terms and Conditions of Sale are placed at the disposal of the Clients on the « www.chorange.com website, where they can be consulted directly.
The General Terms and Conditions of Sale are applicable to the Client, who declares that he/she is familiar with them and has accepted them by ticking the box “I accept the General Terms and Conditions of Sale” before the online ordering process can begin.
CHORANGE reserves the right to modify these General Terms and Conditions of Sale at any time. In the event of the modification of these General Terms and Conditions of Sale, the General Terms and Conditions of Sale applicable are those in force on the date of validation of the order. It is therefore up to the Client to refer to these conditions when validating each order.
The nullity of a clause shall not result in the nullity of these General Terms and Conditions of Sale. The temporary or permanent non application of one or more of the clauses of these General Terms and Conditions of Sale by CHORANGE shall not constitute any waiver on its party of the right to apply this clause/these clauses or the other clauses of the General Terms and Conditions of Sale, which shall continue in full force.
III. THE CUSTOMERS
To be a customer of the Site you must be a professional, retailer or wholesaler compagny. Customers must, upon placing their first order on the Site, open a customer account and complete an order form containing certain mandatory fields in order for their product order to be processed by CHORANGE.
The information you give to CHORANGE when opening your customer account or upon any order you may place must be complete, accurate and up to date.
We may, if applicable, ask you to confirm – by any means – your identity and the information given.
The jewels offered for sale are those featured on the Site CHORANGE.com makes every effort to accurately present and describe the products, subject to technical constraints and in accordance with the highest standards on the market.
If the products ordered are no longer available, we will inform you by e-mail as promptly as possible All intellectual property copyrights attached to the product are owned exclusively by CHORANGE.
www.chorange.com considers that the Client by agreeing to the general sales terms has correctly acknowledged the transfer conditions of the rights related to his/her “potential creations” and accepts them without any reserves.
The acceptance of orders placed on the Site is subject to compliance with the procedure set up by CHORANGE. This takes the form of a series of succeeding screen pages indicating the steps to be taken by Clients to validate their order.
You will have the possibility, before final validation of your order, to verify your order details and the total price, and to correct any possible errors, before confirming it and expressing your acceptance.
Placing an order online is easy. Using our search options, you can find whatever you are looking for. Click on the images to be taken to the category pages, then product pages in order to look at each product in detail.
Articles can be added to your basket after you have selected the size and quantity of the garments.
Make sure you check the size, color and quantity of products that you place in your basket. To delete an article, click on delete.
You can then choose to place your order or to continue shopping.
The minimum order value for wholesale is 300 euros excluding taxes and transportation costs. The customer must pay 30% of the total price of his order in order for CHORANGE to confirm it and begin the production of jewelry.
In order to finish the buying contract of one or multiple products on the site you must fill in the order form which is provided on the site by following the relative instructions.
The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for the return of purchased products.
An order shall be deemed to have been submitted upon the electronic receipt of your order form by www.chorange.com
Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy through the print option and to save or reproduce a copy thereof for your own personal use.
The order form will be filed in our data base for the period of time required in order to process your order, and as provided by law. You may access your order form, free of charge and at any time, by clicking on the section called Order Status.
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After your order form has been submitted, CHORANGE will process your order. The production time of an order is variable, between 1 and 4 weeks. When the order is manufactured, Chorange informs the customer by e-mail to invite him to pay the remaining 70% When the order is manufactured, Chorange informs the customer by e-mail to invite him to pay the remaining 70%. Upon receipt of the payment, the customer will be informed of the shipment of the goods and will receive the tracking number
CHORANGE may not process purchases that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or orders for products that are no longer available.
In the above cases, we shall inform you by e-mail that the contract has not been executed and that CHORANGE has not carried out your purchase order specifying the reasons thereof. If the products displayed on « www.chorange.com are no longer available at the time of your last access and once CHORANGE has received your order form, CHORANGE shall inform of the unavailability of the ordered products. The price of jewelry not available is deducted from the invoice remaining to pay
By submitting an order form and contracting with CHORANGE, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on « www.chorange.com. Instead contact our Customer Service department at + 33 4 97 21 33 37.
Upon submission of an order form, CHORANGE shall send you, via e-mail, a receipt of the purchase order, containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products' main characteristics, a detailed indication of the price, terms of payment, return right and shipping costs).
The modification or cancellation of an order is not possible if the order is already transmitted to our logistic department. The Client can contact the customer service by phone +(33) 4 97 21 33 37 or by e-mail at the following address« info@chorange.com to check the status of his/her order. In case of a major dysfunction of the Site regarding orders, transactions, or availability of products, CHORANGE reserves the right to cancel orders. Clients will be informed by email or by phone. VI. WHOLESALE PRICES AND TERMS OF PAYMENT
The prices displayed on the Site are in Euros. Prices are VAT and shipping excluded.
Payment of the total price of the products and shipping costs may be made by credit card or Paypal.
Regarding the payment by credit card, the Client must be the owner of the credit card used for payment.
In order to fight against fraud, the « www.chorange.com website has a security system
This security system is free of charge.
If, for whatsoever reason (opposition, refusal by the issuing center, etc.), it is not possible to debit the amounts owed by you, your order will not be registered by CHORANGE
VII. SHIPPING-DELIVERY
To ensure lead times can be met, Clients should check that they have provided complete and accurate information concerning the delivery address (such as inter alia, road number, building number, staircase number, access codes, names and/or interphone numbers, etc.). Inaccurate information may result in longer delivery times or re-shipments.
The parcel is shipped according to the shipping method chosen by the Client and delivered against signature to the recipient.It is the responsibility of the Client to ensure that the package has not been damaged and (if necessary) report any damage
Lead times may vary depending on the shipping method Any change in address made by the Client may lead to an extension of the lead time.
CHORANGE and shipping companies being distinct and independent business entities, CHORANGE cannot be held responsible for any delivery delay attributable to Colissimo or other shipping compagny.
If the Products are not delivered by the delivery date indicated to the Client for a reason that is not due to the Client, but is due to an unforeseeable or insurmountable third party event, the Client may contact CHORANGE by e-mail at info@chorange.com. If CHORANGE has not delivered within this timeframe, the Client may contact at info@chorange.com
The contract will be considered to be terminated upon receipt by CHORANGE of the letter or written notice informing it of this termination, unless CHORANGE has delivered the order in the meantime.
If the delivery time constitutes an essential condition of the contact for the Client, the contract will be considered to have been terminated upon receipt by CHORANGE of the written notice informing it of this termination.
VIII. CANCELLATIONS AND RETURN
Clients have not a right of cancellation because it is selling to the professionals. The customer must inform the company CHORANGE before returning a product for exchange or repair. Clients are free to choose any shipping company, at their own risk.
Regardless of any specific warranty terms extended to customers with the product delivered, all CHORANGE products sold on the Site are subject to the following statutory warranties:
Article L.211-4 of the French Consumer Code: “The vendor is required to deliver a product that complies with the contract and shall be liable for any non-compliances existing upon delivery. The vendor shall also be liable for non-compliances resulting from the packaging, the assembly or installation instructions where the vendor is liable under the contract for assembly/installation or where it was carried out under the vendor’s responsibility.”
Article L.211-5 of the French Consumer Code: “To comply with the contract, the product must: 1. Be fit for the use normally expected of an item of its type and, where appropriate: correspond to the description given by the vendor and have all the qualities presented to the purchaser by the vendor in the form of a sample or model; have the qualities that a purchaser can legitimately expect given the public statements made by the vendor, producer or his representative, in particular in advertising or labeling; or 2. Have the characteristics defined by mutual agreement by the parties or be fit for all special uses sought by the purchaser which the vendor was made aware of and accepted."
Article L.211-12 of the French Consumer Code: “Legal action based on non-compliance is time-barred two years after the delivery of the product.”
Article L.211-13 of the French Consumer Code: “The provisions of this section do not deprive the purchaser of the right to bring an action on account of redhibitory defects as provided for in Articles 1641 through 1649 of the Civil Code or any other action of a contractual or extra contractual nature to which the purchaser is entitled under the law.”
Article 1641 of the Civil Code: “The vendor is subject to the warranty against hidden defects in the sold product rendering it unfit for its intended use, or which so impair such use that the purchaser would not have bought it or would have paid a lower price, had the purchaser been aware of the defect(s)”. Article 1648 (1) of the Civil Code: “The action based on redhibitory defects must be brought by the purchaser within a period of two years following discovery of the defect.” XI. INTELLECTUAL PROPERTY
The Website remains the exclusive property of the company CHORANGE. This website and its content is our property or that of our suppliers and is protected copyright, trademarks, database rights and other intellectual property rights. Any attempt to access the Website source code and protocols or any reproduction, whether complete or partial, modification or use of these marks, illustrations, images and logos, for whatever reason and in whatever medium, without our written, express and prior agreement, is strictly prohibited.
XII. DATA PROTECTION
The Client is informed that the data that he provides on the Site is subject to various automated personal data processing operations.
In application of French law n°78-17 of January 1978 relating to data processing, files and freedom, we recall that personal data collected from the Client is necessary for the processing of the order. This data may also be used for prospection purposes. The specific purpose of each data processing operation is described with respect to the processing concerned.
These data are destined for internal use by CHORANGE. The personal data may also be transmitted to third parties, partners of CHORANGE, unless the Client objects to this at the time of the collection of the data concerning him.
The Client’s personal data are kept for the length of time strictly necessary to complete the purpose of each of the data processing operations envisaged by CHORANGE.
The Client has the right to access, modify and oppose the processing of the data concerning him by contacting customer services by e-mail at the following address: info@chorange.com XIII.. APPLICABLE LAW
Sales ordered from CHORANGE via the www.chorange.com Site shall be governed by French law.
In the event of a dispute, it is agreed to seek an amicable solution before any legal action. Falling this, all disputes to which this contract may give rise concerning its validity, intrepretation, performance, its consequences or subsequent related agreements, shall be throught before the competent courts in accordance with the ordinary law rules of juridiction.